Reviews from our customers

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Staying at the White Pearl Hotel was an absolute delight! From the moment I stepped in, the warm welcome and exceptional hospitality set the tone for an incredible stay. The hotel’s immaculate rooms with breathtaking views, coupled with top-notch amenities, made my experience truly luxurious. The staff’s attentiveness and professionalism were outstanding, ensuring every need was met promptly. The culinary offerings were a gastronomic delight, showcasing diverse flavors and culinary expertise. The prime location added to the charm, making it convenient to explore the city. Without a doubt, the White Pearl Hotel exceeds expectations and is the epitome of a five-star experience. I can’t wait to return!” ~ jatin b
Superb experience. It's a wonderful property, we had a very comfortable stay. Very safe and sound. Great staff, yummy food and the managing person Mr. Sarabjit Singh is avery courteous and welcoming person. Each and every staff member is very hospitable. Starting from tea,each and every food item (very and non veg) is very tasty. Definitely I would recommend this property to stay and enjoy your vacation. There's a Stone temple which is 1km from this hotel, a must visit place. It's been constructed single handedly by a person there since 38 years without any government funding. Do visit and donate for the temple too. 5 stars are less for this place, 10 stars from my side. ~ Rajdeep B
My stay at this hotel was truly wonderful! From the moment I arrived, I was welcomed with warm smiles and exceptional hospitality. The ambiance was elegant yet cozy, making it feel like a perfect home away from home. The rooms were spotless, beautifully decorated, and thoughtfully designed for comfort. Every detail — from the soft linens to the calming fragrance — added to the relaxing atmosphere. The staff went above and beyond to ensure every need was met with genuine care and professionalism. The food was another highlight — delicious, fresh, and beautifully presented. Whether it was breakfast by the pool or dinner under the stars, every meal felt special. The location was ideal — peaceful yet close to everything I needed. I left with beautiful memories and a heart full of gratitude. I would highly recommend this hotel to anyone looking for comfort, elegance, and exceptional service. ⭐️⭐️⭐️⭐️⭐️ (5/5) ~ Yogesh B
I cannot get a better experience of staying in chail than this hotel. The way this hotel is maintained and curated is awesome. And the credit goes to Mr. Sarabjeet Singh ( Manager ) who made our experience more than we expected 😍. The Hotel staff was very Cooperative. From reception, room service to food, everything was properly managed. Mr Sarabjeet Singh ( Everyone call him Sabby Bhai ) is a great personality. Talking to him is itself a unique and fun experience. Thank you Hotel Pearl and Specially Sabby Bhai😇🙏. Would love to recommend and come again on this property ❤️❤️ ~ Rakesh R
Main inke yaha gaya toh inhone mujhse 10 hazar ki ghoos maangi lekin mujhe inke staff ne bataya hotel pine stay ke baare me. toh mai jab vaha gaya toh vaha inse zyada acche room the, bade room the, 5 logo k liye the, parking bhi thi, khana bahut accha tha, view toh matlabh mindboggling tha aur mai full satisfied tha. toh agar koi cheez 2800 me mil rahi hai toh inko 10 hazaar kyu dene uske? paisa keemti hota hai aur inko vakhat nahi he. toh jo bhi sajjan aayein ek baar hotel pine stay zaruur consider karein. ~ cargo v
Fantastic hotel! Room was very clean, staff were incredibly helpful and friendly, Easy Check in, food was of a very high quality, Value for money. Breakfast and dinner buffet provides variety of food, which is better than ordering from a menu What more can you ask for? Highly recommended for comfortable and affordable stay. We missed on dynamic personality (Sarbjeet singh aka Sabby bhai ) bhai without you this luxurious hotel is nothing ,missed your presence bhai ~ Arif H
An excellent place to stay, due to its proximity to (and yet distant from the crowds of!) sites like Kufri and Shimla. Nestled in the quiet town of Chail, it's a comfortable stay, with cooperative staff and excellent food. Prices are a bit steep, but can be accommodated in the off-season. Not great on the views, but has a good game room to kill time in, and a strong WiFi. Staff is cooperative, and responds to reasonable requests. Rooms are well furnished and spacious. Overall, a very good deal! ~ Christopher X
One of the best hotel in chail,all the tourist attractions are nearby this property, ie chail palace, stone temple and kali ka tibba the hotel acts as a center point for all these magnificent tourist places, adding to that Mr. Kapoor the MD of the property is a true gentleman and i must say the food of this property is the most delicious food of chail... Must must visit... U all will find it a true place to enjoy ~ Aditya S
Enthusiastic and professional team ready to do whatever possible to make the client stay memorable , spacious rooms with various rooms categories according to the budget and requirement of the client, all rooms with private balcony and basic amenities, 60 seating capacity conference room For party/ events etc and yes also finger licking food , spacious reception area with couches to relax.. great location. Had a great time ~ Manu C
We had a Lions Club Installation Ceremony and we were a group of more than 60 people. The location, the ambiance, the staff, the service , the food and the everything was just more than superb. The service provided by Rajan , Kavita ,Neha and all the hotel staff from managers to cooks n waiters to bell boys was par excellence. KUDOS TO THE TEAM WHITE PEARL FOR CREATING EXCELLENT MEMORIES OF THE TRIP FOR US.. God Bless ~ manu g
I recently stayed at Hotel White Pearl in Chail, and it exceeded all my expectations. The ambiance was elegant, the staff was incredibly attentive, and the rooms were not only comfortable but also tastefully decorated. The breathtaking views from the hotel added a magical touch to my experience. The dining options were diverse and delicious. Overall, a five-star stay – I highly recommend Hotel White Pearl for a luxurious and memorable getaway. ~ PauL
होटल व्हाइट पर्ल का अद्भुत अनुभव! सुंदर कमरे, प्रमुख सुविधाएं, और उत्कृष्ट खाद्य। स्थानीय हस्पतालिती और साफ-सुथरी सुसज्जितता ने यहां का रहना एक अद्वितीय अनुभव बना दिया। ~ Bhavik J
Well mannered and behaviored staff , very clean rooms and washrooms ,with all the necessary amenities available. Food is also very fresh and tasty. Location is very good where you can peacefully spend some ME TIME. Apart from spacious and clean rooms the hotel has beatiful lobby, Activity Area, Balcony opening towards dense forest and best of all excellent management. ~ Meghavi D
Excellent service and roadside location. Just 2.5 Kms from Chail palace and 8 Kms from Kali ka tibba. Has very well maintained and spacious rooms. In room service is available. Card payments are not accepted, only UPI or cash. Right beside the hotel there is a nice eatery called Himachali Shudh Vaishno Dhaba, run by Kaku bhai, which serves great vegetarian lunch, dinner and breakfast. ~ Arun K
Wow, I had a great day at the hotel, service is very good, very good temperament of all the staff and the location is excellent, there is a jungle behind the hotel that attracts nature lover, there are games to play, rooms are very good, songs are sung in the evening. Mr Sarabjeet singh (manager) is a great singer himself. Peaceful place for friends, family and couple. ~ Sumit n
The hotel exceeded expectations with impeccable service, luxurious accommodations, and a prime location. The staff was friendly and attentive, ensuring a seamless experience. The rooms were spacious, tastefully decorated, and equipped with modern amenities. The delicious on-site dining options and well-maintained facilities made it a truly delightful stay. Highly recommended ~ Xyz
My experience of the white Pearl hotel was an absolute bliss. The services were amazing. The rooms were quite luxurious and beautiful and had breathtaking views. The restaurant served delicious food. The staff was very helpful and friendly. I would highly recommend everyone to visit this hotel. It’s was an experience of a lifetime ~ Shubhi G
It was an amazing evening and the food was awesome. The ambience was good and the staff was really courteous. Highly recommended for a peacefull environment and tasty food this is one my favourite property in chail Love this hotel, great staff service, very friendly and helpful ! Great location Will be back in a near future! ~ Himanshu N
"Hotel Pearl White in Chail is a hidden gem! The staff's warm hospitality, comfortable rooms, and delicious food made our stay truly unforgettable. The hotel's serene ambiance and stunning valley views are a perfect escape from the city's chaos. Highly recommended for a peaceful and luxurious getaway. We'll definitely be back!" ~ deepak m
The White Pearl Hotel offers exceptional service with a focus on guest satisfaction. The staff's warm welcome creates a pleasant atmosphere, complemented by a prime location. The food is noteworthy, providing a delightful culinary experience for guests. ~ Karanvir S
The room was quite attractive and balcony view was mesmerizing in the valley filled with trees blue skies. Services was really great and quick. Staff was very proactive. I felt the perfect vacation with my friends. It was amazing that's why I give five star to the property and the services ~ Karan A
Over all experience is very good, rooms are very nice spacious, clean, good required facilities, location is awesome, food was delicious. Love to stay here again. Special regards to Puran for good service, Rishant ws also nice person. Overall nice experience. ~ Neeraj D
Ye hotel bahut acha hai. hum apne friends ke saath aaye the. bahut acha laga. best hotel in chail himachal pradesh ~ Ankush S
Chail is hidden gem of Himachal Pradesh and White Pearl Hotel the best place to be in. Location is beautiful. Hotel staff behaviour is very good. Food quality is awesome. Neat and clean room and washroom at affordable fare. Highly recommended for 2-3 days stay. ~ vipin k